Shipping & Returns.

Modern Yogi ships from two warehouses. Canadian and US orders ship from Toronto; orders on the India store ship from our warehouse in India. The origin appears on your shipping confirmation and on the carrier tracking page.

For delivery within India, switch to the India store from the region menu — prices are in rupees and orders ship domestically.

Canadian orders ship by ground courier. Orders over CAD 120 ship free. Below that, the shipping fee is shown at checkout before you pay.

Most provinces receive deliveries within five to ten business days from the day the order is placed (including one to three days of packing). Remote postal codes in the territories and northern communities may take up to fifteen business days. We do not currently offer expedited or weekend delivery.

Orders over USD 100 ship free. Below that, the shipping fee is shown at checkout before you pay. US orders ship from Toronto by tracked courier; most addresses receive delivery within six to ten business days from the day the order is placed, including packing and customs clearance time.

We currently deliver to Canada, the United States, and India. If your destination isn’t one of these yet, write to us — it helps us decide where to open next.

Canadian orders: the total at checkout is everything you pay. There is nothing further to pay on delivery.

US orders ship delivered-duty-paid. Duties and import taxes are calculated at checkout and shown as their own line — Duties & taxes — so there is nothing more to pay on delivery.

Orders on the India store are domestic — no customs charges apply.

Approximate end-to-end delivery windows from the day the order is placed, including the one to three business days of packing time.

Carrier delays, customs holds, and holiday windows can extend these estimates. Tracking is the most accurate source for any specific order.

You can return most items within thirty days of delivery for a full refund to the original payment method. The item should be unused, in its original packaging, and in a condition we can resell.

To start a return, sign in to your account, open the order, and choose Start a return. Canadian returns are free — we email a prepaid Canada Post label which you can drop at any postal location. For US orders, return shipping is at your expense when the return is a change of mind; submit the request and we’ll email the instructions and return address. If the return is our error — a defect or a wrong item — we cover the return shipping wherever you are.

A few things we are not able to accept back: items that have been used on a practice surface, and items with visible wear. Items specifically marked as final sale on the product page also cannot be returned.

Exchanges follow the same window. To exchange, return the original item and place a new order for the replacement whenever suits you — you don’t need to wait for the refund. The refund follows once the return reaches us.

Refunds go to the original payment method. We issue them within five to ten business days of receiving a return, or of confirming a lost-order resolution. From there, the timing depends on your card issuer or bank: Visa, Mastercard, and Amex typically post the refund within another five to ten business days; some debit cards take a little longer.

For orders paid with a discount code, we refund what you actually paid. The code is consumed by the order and does not return to your account for a second use.

Duties and import taxes paid at checkout — the Duties & taxes line on US orders — are refunded in full when your order is returned. The shipping fee on the original order is refunded if the return is due to our error (a defect, a wrong item, a missed shipment) and not refunded if the return is a change of mind.

If the refund hasn't reached your card within fifteen business days of our confirmation, write to us with the order number and we will trace it with the payment processor.

If an order arrives damaged, photograph the parcel and the item before unpacking further, and email us within seven days of delivery. We will replace the item at no cost and arrange collection of the damaged piece.

If tracking shows your order as delivered but you have not received it, check first with neighbours, building reception, and the local carrier depot. If it does not turn up within five business days of the marked delivery, write to us and we will open a carrier trace and either re-ship or refund the order.

Orders can be cancelled up until the moment they are packed, which usually happens within 1–3 business days of placement. After packing, the order is in the carrier's hands and the cleanest path is to wait for it to arrive and start a return.

To cancel an order, sign in to your account and use the Cancel order control on the order page. To change a shipping address before packing, write to contact@modernyogi.co. Once shipped, the change controls are replaced with tracking.